Frequently Asked Questions
CAN I TRY MULTI SYNC APP BEFORE I PURCHASE IT?
We just ask that in return you give us some good feedback so that we can make it even better.
I HAVE MORE THAN ONE FACEBOOK PAGE. IS THERE A PLAN FOR ME?
Get in contact with us and we’ll happy create you a custom package to suit your specific needs.
MY VIDEO DIDN’T SYNC
I TWEETED MULTIPLE IMAGES, BUT ONLY ONE WAS SYNCED TO FACEBOOK
Watch this space.
MY TWEET WASN’T SHARED ONTO FACEBOOK
Log into your account on the Multi Sync App website and view your recent history. Can you see the missing tweet in your history?
– No? Our servers haven’t seen your tweet yet. Most tweets are shared within 5 minutes, but on rare occasions our servers can have hiccups. Wait a few minutes and check again. If it still doesn’t appear, get in contact with us via the contact form on our homepage.– Yes? Check that it has a blue ‘Synced’ icon. If it doesn’t, Multi Sync App hasn’t noticed hashtag. Check that the hashtag was written correctly with spaces at either end.
Check if an administrator of the Facebook page deleted the shared tweet.
Still having no joy? Get in contact with us via our contact form on the homepage.